91´óÉñ

All Campus Recreation Policies must be followed and Group Fitness Instructors have the final say. Violating these policies may lead to a temporary suspension from registration of the Group Fitness classes.

• Registration is recommended for all classes
  • Registration closes 5 minutes before class start time for in-person and 10 minutes before class start for virtual
  • Participants are expected to cancel any classes they register for but no longer wish to attend
• We encourage you to bring a water bottle to every class
  • Make sure any drink is in a covered, sealable container to prevent spills
  • Drinking fountains are available outside each studio
• Equipment is provided for all classes
  • Participants are welcome to bring their own mat
• Check-in for classes will begin at least 5 minutes before classes begin and will end 3 minutes after the class start time* for participant safety
  • Registrants of full classes not checked-in by the start of class time risk losing their spot to someone waiting
  • *Cycle classes close at the class start time
• Personal items should be placed along the back wall of the space or in the locker rooms
  • Campus Rec is not responsible for lost or stolen items
  • Locks for day lockers are available for free at the Equipment Desk across from the stairs
• Cell phones should be left with belongings unless needed for an emergency
• For safety reasons, personal listening devices such as headphones, earphone, and earbuds should not be worn during classes 
• All classes are subject to cancellation and/or change based on the availability of instructors, facilities, and participation
  • All efforts will be made to update the registration pages and notify participants as staff are able
• For the safety and privacy of all, participants are discouraged from taking pictures and/or videos within the class spaces
• We strive to create a welcoming environment in classes and do not tolerate discrimination or judgment of others

Train Program Policies

• Membership Requirements
  • You must have a current Campus Rec Membership (and maintain the membership) to purchase and use sessions
  • See the Memberships page for more information
• Refunds, Credits, or Transfers
  • All purchases are non-refundable (exception may be made for extreme cases)
  • Sessions will not be refunded or credited due graduation, separation from the University, or an expired membership
  • Sessions cannot be transferred to another individual
• We do not guarantee results, as we are here to provide the support and it is up to the individual to apply these

Personal & Group Training Training

• All training packages expire 1 year from purchase
• A Campus Rec membership is required to use sessions
• Session cancellation
  • We ask for at least a 24-hour notice
    • Sessions cancelled with less than 24-hour notice are subject to being redeemed without the session occurring
  • If you have the contact information for your trainer, it is best to contact them directly
  • If you do not have the Trainer’s contact information and it is…
    • more than 24 business hours prior to the sessions, email [email protected] or call 615-904-8473 (be sure to leave a voicemail if no one answers)
    • less than 24 business hours prior to the sessions call the Campus Recreation Membership Office at 615-898-2104 so they can let the trainer know
  • Group Training session cancellation
    • If one group member is not at the session, they will forfeit that session
    • We strongly recommend that group members communicate in advance and decide if they would rather reschedule if a group member knows they will not be there

MyFit

• All MyFit packages expire 6 months from the date purchased
• A Campus Rec membership is required to purchase the program, attend the sessions, and maintain connection with your trainer