ProctorU – Online Proctoring Resources for Students

ProctorU & Record+, Information for Students
Record+ is an automated proctoring service that allows you to take exams online through our LMS by using the . The service authenticates your identity, as well as monitors and records your computer screen, microphone input and the video from your webcam. .
Before You Take Your Exam:
- Create your ProctorU Account. (Inside the LMS. Do not go to the ProctorU website.)
- Download and install the .
- to make sure your hardware is compatible with ProctorU.
- Find an Acceptable Space to take your exam. (The space needs to be quiet, well lit, and away from other people.)
- You must have a front-facing camera to complete the .
- Use a fast and reliable internet connection. Run an internet speed test like or to determine your speed.
Checklist to Take Your Proctored Exam:
- Download the .
- Close all other applications.
- Do Not use any other browser. (Only use the Guardian browser when taking a proctored exam.)
- Log into () with the Guardian Browser
- Do Not go to or log into the ProctorU website.
- Click the ProctorU button in the top navbar.
- Do Not click the Quiz button.
- You should see a list of the quizzes that are being proctored.
- Confirm you are in the window of time to take the proctored exam.
- If the window of time to take the proctored quiz has closed, you will not see the quiz
- If the window of time for the proctored quiz has not started, you will not see the quiz.
- Locate the quiz you want to take & click the title, of that exam.
- The quiz should start.
- You will need a computer with a camera, microphone and your picture ID to take your exam.
Note:
- You Do Not schedule exams with ProctorU.
- You can only take the quiz during the time frame, set by your instructor.
- Record+ exams will only show when logging in to , with the when the exam is open.
- If you are being asked to enter a password – You may not be using the Guardian browser or you went to the quizzes button, and the quiz is not using ProctorU.

Chromebooks, smartphones, tablets, & iPads are not supported! Your computer must use Windows or Mac OS.

Getting help:
- Review the Five Steps for a Successful ProctorU Experience Guide.
- You can at any time.
- You can put in a .
- For 24/7 Phone Support – United States and Canada- Dial: 1 (855) 772-8678
- Contact 91´óÉñ Online with our .
- Contact [email protected] for assistance.

Q: Is There an Additional Cost to Use ProctorU?
A: There is no fee for students to use ProctorU Record+.
Q: Scheduling Your Exam(s)
A: With RECORD+ you DO NOT schedule an appointment.
Note: If you use the you will need to schedule a time to take the exam.
Q: What if I am prompted to enter an access code?
A: If you are prompted for an access code or password when you try to open the exam, ensure that you are using Guardian browser. Restart your computer and try again.
Note: Be sure to close all other applications and web browsers, such as Chrome, Firefox, Safari, or Edge, that might re-open on startup.
Q: What if I’m using a Chromebook, smartphone, Tablet, or iPad?
A: Chromebooks, smartphones, tablets, & iPads are not supported! Your computer must use Windows or Mac OS.
Q: How Does ProctorU Work?
A: Watch for an overview of the ProctorU experience.
Note: The video references multiple types of proctoring we use RECORD+.
Equipment Requirements & Help
Tips for Taking Your Exam
Review and follow the steps outlined in .
- that is appropriate for a monitored testing situation.
- It should be quiet – alone with no interruptions – well-lit with no backlighting.
- Ideally sit with your back toward the door.
- Have all for your exam, including your Photo ID for authentication.
- Clear your workspace and remove any unpermitted items.
- Review:
- .
- Review and expect some start-up time.
- Log-in 5 minutes early for your scheduled session.
- The session begins with an authentication process and set-up time.